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Oud & bakhour house · UAE

Medieval Aloud

A bilingual Shopify store for an oud and bakhour brand selling across the UAE, 73 products, from raw oud oils to handmade olive-wood burners.

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Platform
Shopify
Market
UAE · AED
Languages
Arabic & English
Catalog
73 products, 10 collections
Medieval Aloud, Oud & bakhour house · UAE

Medieval Aloud sells oud oils, natural oud wood, bakhour, and handmade burners in olive wood and mother-of-pearl, delivered across the UAE. Fragrance is bought on trust and imagination, so the store does the work with words, photography, and a clear structure.

The context

Customers range from someone buying a AED 16 accessory to collectors spending thousands of dirhams on oud. The store had to feel like a boutique at the top end without scaring off a first-time buyer.

The problem

Oud is a crowded, confusing category: the same words describe very different products. Without clear families and good copy, a customer can't tell an essence oil from a raw oud oil, or why one costs ten times more.

What we did

We structured the catalog into ten families, raw oud oils, essence oils, natural oud, bakhour, burners, heritage boxes, gift sets, room and body sprays, accessories, wrote Arabic and English copy around origin (Indian, Cambodian) and scent, and set the store up for the UAE: dirham pricing, cash on delivery, and delivery times up front.

Key decisions

  1. 01

    Families before filters

    Ten clear collections, so a shopper understands the difference between oils and raw oud before comparing prices.

  2. 02

    Origin on the label

    Product copy leads with where the oud comes from and how it smells, because that's what justifies the price.

  3. 03

    Built for the UAE

    Dirham pricing, cash on delivery, and the delivery promise in the header, the things a UAE buyer checks before trusting a new store.

Under the hood

Shopify with a customised theme, Arabic and English storefronts with hreflang, AED as the store currency, and gift sets and heritage boxes built as their own collections.

The result

A fragrance store that reads like a boutique in both languages, set up to sell and deliver across the UAE.

Inside the store

Medieval Aloud product page
Medieval Aloud product page
Medieval Aloud on mobile
Medieval Aloud on mobile

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